RULE 1: If we ship damaged products,it is free of charge.
RULE 2: If we ship wrong order, then it is free of charge.Can Can's Handmade
1) Only new, unopened products are eligible for a return.
2) Items must be returned the same way it is bought, along with the packaging intact.
3)Refunds can take from 5 – 23 working days. We will only initiate refund once we have received the package.
4) Shipping fees will not be refunded.
5) Sale items are not eligible for returns and exchanges.
6) Used products are not eligible for refund.
7)’Change of mind’ items are not eligible for returns & exchanges.
ONLINE PURCHASE RETURNS
Your satisfaction is our priority, however we understand sometimes the products is damaged.
We will make the return process as painless as possible.
If you wish to return the product, please return it within 7 days of purchasing.
Make sure the packaging of the product is in-tact and the product has not been used.
We will credit the payment to the credit card used for payment. However, you could also send us your banking details to firstname.lastname@example.org for us to process your refund.
NOTE: There will be RM 2 processing fee for each transaction.
NOTE: We will not refund the amount paid for shipping.
Attn: Returns Can Can’s Handmade
Bilik Inkubator 9, Kompleks Inovasi Inkubator Universiti Malaya, Universiti Malaya, 50603 Kuala Lumpur, Malaysia